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Embedded Workflows: How AI Agents Operate Inside Zoom, Teams and Google Meet

Every control lives inside the tool your users already have open — Adaptive Cards in Teams, Zoom Apps panels, and embedded controls in Google Meet. No separate product to learn.

By Sonesse Team

Introduction

The biggest adoption challenge for AI meeting tools isn't the technology — it's the user experience. When your AI lives in a separate app, tab, or dashboard, users have to context-switch. They leave the meeting to interact with the tool, then come back. That friction kills adoption.

Sonesse takes a fundamentally different approach. Every control lives inside the tool your users already have open — Adaptive Cards in Teams, Zoom Apps panels in Zoom, embedded controls in Google Meet. No separate product to learn.

Native Meeting Surfaces

Each meeting platform provides its own UI extension points, and Sonesse leverages all of them:

  • Microsoft Teams — Adaptive Cards appear directly in the meeting chat. Users interact with buttons, forms, and rich content without leaving the call
  • Zoom — Zoom Apps panels render alongside the video feed, providing controls and information in context
  • Google Meet — embedded controls integrate into the meeting interface natively

Video and voice quality stay native throughout. There's no quality degradation, no additional latency, and no separate audio streams to manage.

Real-Time Meeting Chat

Agents write into meeting chat in real time with links, summaries, and follow-up actions. A coaching agent might post a suggested response when it detects an objection. A note-taking agent surfaces key decisions as they're made. A workflow agent shares links to newly created tickets or updated CRM records.

This happens without interrupting the conversation flow. The information is there when participants need it, presented through the same interface they're already using.

One API, Three Platforms

By providing one API across Zoom, Teams, and Google Meet, Sonesse removes platform-specific complexity entirely. You write your agent logic once and deploy it everywhere. From SaaS products to enterprise workflows and conversational AI vendors, Sonesse ensures your agents run everywhere — naturally, intelligently, and without delay.

The result is AI that feels like a natural part of the meeting, not something bolted on afterwards.

Getting Started

Want to see embedded workflows in action? Book a demo and we'll show you how Sonesse agents operate natively inside every major meeting platform.

Ready to build with Sonesse?

Start integrating AI agents into meetings with our Universal API.

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